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  • Flashvolts OÜ Dba. "TopupSpot.com"
  • Reg. no 17114995

Address:

Harju maakond, TallinnKesklinna linnaosa,F. R. Faehlmanni tn 5, 10125Estonia
Customer service:
Weekdays: 9:00 – 17:00 (CET)
Support email:
support@topupspot.com
Phone number:
+372 53028878
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© 2026, Flashvolts OÜ Dba. "TopupSpot.com", and/or affiliated entities. All Rights Reserved. No portion of this site may be reproduced or duplicated without express permission.

Cancellation policy

  • Thank you for choosing TopupSpot.com. This cancellation policy outlines the terms and conditions related to the cancellation of transactions on our platform. Please read it carefully before making a purchase.

    1. General Policy

    All transactions completed on TopupSpot.com are final. Once a digital product has been successfully processed, associated with your user account, and delivered to the email address you provided, the transaction cannot be canceled or reversed.

    2. Exceptions

    Cancellation requests will only be considered under the following circumstances:

    • Duplicate Transactions: If you accidentally completed the same transaction more than once due to a technical error.
    • Pending Transactions: If the product has not yet been delivered to your user account or email address due to processing delays.

    3. How to Request a Cancellation

    If you believe your transaction qualifies for cancellation, please follow these steps:

    1. Contact our customer support team at support@topupspot.com as soon as possible after completing the transaction.
    2. Provide the order ID, proof of purchase, and a clear explanation of the issue.
    3. Allow up to 7 business days for our team to review and respond to your request.

    Please note that requests made after the product has been delivered are not eligible for cancellation.

    4. Important Notes

    • Ensure that all information entered during the purchase process (e.g., email address, user account details) is accurate to avoid issues with your transaction.
    • TopupSpot.com is not responsible for cancellation requests arising from user errors such as entering incorrect information.
    • Refunds, where applicable, are subject to our Refund Policy.

    5. Contact Information

    If you have questions about this cancellation policy or need further assistance, you can reach our customer support team at:

    • Email: support@topupspot.com

    Our customer support team is available all weekdays during regular business hours.

    6. Changes to this Policy

    We reserve the right to modify or update this cancellation policy at any time without prior notice. Changes will be effective immediately upon posting to our website. We encourage you to review this policy periodically to stay informed about our practices.