Thank you for choosing TopupSpot.com for your digital purchases. Please review our refund policy carefully before completing your transaction.

1. General Policy

All purchases made on TopupSpot.com are final and non-refundable once the digital product has been successfully associated with your user account and delivered to the email address provided at the time of purchase. By completing your transaction, you acknowledge and agree to this policy.

2. Eligibility for Refunds

Refunds are only available in the following circumstances:

• Failed Delivery: If the digital product was not successfully delivered to the email address provided due to a technical issue on our end.
• Duplicate Transactions: If you were mistakenly charged multiple times for the same product due to a technical error.

To request a refund under these circumstances, please contact our customer support team within 14 days of the purchase date.

3. Exceptions

Refunds will not be issued in the following situations:

• You entered incorrect information (e.g., email address) during the purchase process.
• You no longer want or need the digital product after delivery.
• The digital product has been successfully associated with your user account.

4. How to Request a Refund

To request a refund for eligible cases, please follow these steps:

1. Contact our customer support team at support@topupspot.com.
2. Provide your order ID, proof of purchase, and a detailed explanation of the issue.
3. Allow up to 7 business days for us to investigate and respond to your request.

Please note that incomplete or inaccurate information may delay the processing of your request.

5. Chargebacks and Disputes

We encourage you to contact our support team to resolve any issues before initiating a chargeback or dispute with your bank or payment provider. Unauthorized chargebacks may result in the suspension or termination of your TopupSpot.com account.

6. Contact Information

If you have any questions about our refund policy or need assistance, please contact us at:

• Email: support@topupspot.com

Our customer support team is available all weekdays during regular business hours.

7. Changes to this Policy

We reserve the right to update or modify this refund policy at any time without prior notice. Any changes will be effective immediately upon posting to our website. We encourage you to review this policy periodically to stay informed about our practices.

By completing a purchase on TopupSpot.com, you confirm that you have read, understood, and agreed to this refund policy.